NIISQ Registered Provider in Queensland – Safe, Stable Support
Supported Care is a NIISQ Registered Provider in Queensland, delivering person-centred accommodation and support services for people who have sustained serious injuries in motor vehicle accidents.
We work alongside Queensland Health discharge teams, NIISQ planners, clinicians and families to create stable, long-term outcomes that support recovery, independence and continuity of care.
Our focus is on informed environments that promote independence, continuity of care and confidence following serious injury.
If you are planning a transition from hospital, rehabilitation or community care, our intake team can guide the next steps.
Registered NIISQ provider supporting participants across Queensland.
About NIISQ and the NIISQ Agency
The National Injury Insurance Scheme, Queensland (NIISQ) is a no-fault scheme that provides necessary and reasonable lifetime treatment, care and support to those who sustain eligible serious personal injuries in a motor vehicle accident in Queensland, on or after 1 July 2016.
The National Injury Insurance Agency, Queensland (NIISQ Agency) is responsible for assessing eligibility and arranging payment of necessary and reasonable treatment, care and support for NIISQ participants, as well as managing and monitoring the provision of these services.
Supported Care and NIISQ
Supported Care is a NIISQ Registered Provider in Queensland, approved to deliver attendant care and support services to eligible participants under the National Injury Insurance Scheme.
As a registered provider, we work in accordance with NIISQ Agency guidelines and collaborate closely with Support Planners and clinical teams to ensure services meet necessary and reasonable care requirements.
How NIISQ can help you
If you are a NIISQ participant, we may be able to provide your attendant care and support services. You can contact us or the NIISQ Agency to discuss your attendant care and support needs.
To find more information about NIISQ, visit:
How Supported Care supports NIISQ participants
As a NIISQ Registered Provider in Queensland, Supported Care understands that recovery and long-term wellbeing rely on stability, consistency and trust.
For many participants, safe and appropriate NIISQ accommodation in Queensland becomes the foundation for recovery, confidence and increasing independence.
Our approach includes:
- Safe, stable and clinically informed accommodation designed for people with complex injury and support needs
Cross Link to NDIS Housing Queensland | Supported Care
- Experienced support teams delivering person-centred attendant care and daily living assistance
- Structured routines that promote rehabilitation, independence and skill development
- Active collaboration with families, rehabilitation teams, NIISQ planners and health professionals
- Clear communication, documented support plans and proactive risk management
We focus on reducing disruption following hospital discharge, supporting continuity of care and providing environments where participants feel respected, secure and supported.
Nurse-Led Rapid Hospital Discharge Program | Supported Care Transition
Referral pathways for NIISQ accommodation in Queensland
We accept enquiries and referrals for NIISQ accommodation and support services in Queensland from:
- Queensland Health hospital discharge teams
- NIISQ planners and clinical representatives
- Support coordinators and case managers
- Families, guardians and appointed decision-makers
Our intake team responds promptly to NIISQ referral enquiries and can assist in determining suitability for supported accommodation prior to formal placement discussions.
We understand the complexity of discharge planning following serious injury. Our team works collaboratively to ensure transitions are clinically informed, risk-assessed and well-coordinated.
Early suitability discussions are welcome and do not constitute a formal referral.
Frequently Asked Questions
The National Injury Insurance Scheme, Queensland (NIISQ) is
a Queensland Government scheme that provides lifetime treatment, care and
support for people who sustain eligible serious personal injuries in a motor
vehicle accident in Queensland. NIISQ focuses on catastrophic motor vehicle
injuries and operates separately from the NDIS. Eligibility and funding
decisions are determined by the NIISQ Agency.
Yes. NIISQ supports people with serious personal injuries caused by motor vehicle accidents in Queensland, providing lifetime treatment, care and support. The NDIS supports people with disability more broadly across Australia. While some individuals may interact with both systems, NIISQ and NDIS eligibility and funding decisions are managed separately.
Eligibility for NIISQ is determined by the NIISQ Agency and applies to people who have sustained an eligible serious personal injury in a motor vehicle accident in Queensland. This may include traumatic brain injury, permanent spinal cord injury, limb amputations, severe burns, permanent blindness caused by trauma, and brachial plexus injury. Final eligibility and funding decisions are made by the NIISQ Agency.
Yes. Supported Care is a NIISQ Registered Provider in Queensland, delivering supported accommodation and attendant care services for eligible participants. Services are aligned with NIISQ guidelines to ensure care meets necessary and reasonable support requirements.
Yes. Supported Care works closely with hospitals,
rehabilitation providers, NIISQ Support Planners and community clinical teams
to ensure continuity of care. This includes coordinated discharge planning and
aligning support services with existing treatment and rehabilitation plans.
Timeframes vary depending on the participant’s needs, injury profile and accommodation availability. Supported Care responds promptly to NIISQ referrals and provides early guidance on suitability, risk considerations and next steps, including pre-discharge discussions where appropriate.
Need guidance?
If you are considering a referral for NIISQ accommodation in Queensland and are unsure about suitability, our intake team welcomes early discussions.
"We can review injury profiles, support requirements and discharge timelines to help determine whether Supported Care is an appropriate option before formal placement arrangements are made."
Justin Burmeister
Trust and registration statement.
Supported Care is a NIISQ Registered Provider in Queensland, approved to deliver attendant care and support services to eligible participants under the National Injury Insurance Scheme.
Registration ID: ACSRC-2426037
Registration applies while Supported Care remains listed on the NIISQ Agency’s register of providers. Services are delivered in accordance with NIISQ guidelines and Terms of Engagement.
